Meet the Team: Berenice Marcoppido, IT Recruiter

Meet Berenice. An avid gardener and Pilates master, she’s also on Softensity’s IT recruiting team based out of Latin America. She’s following in the footsteps of her father, who also worked in HR, and using her interest in human relationships to help Softensity build top-tier IT teams to work for clients globally.  

What does a normal day in your life look like as an IT recruiter? 

I spend most days interviewing candidates, meeting people from all over the world, and learning about their skills and experiences. It’s a great experience because you get to know people from other countries and cultures and learn about other perspectives and ways to work. I love to recruit and hire people to help them find a great job. 

What has your career journey been like? 

I’ve always been interested in human relationships, so I knew that I wanted to help people. And that’s the main responsibility of HR, right? But I was really influenced to start a career in HR because of my father. He gave me insights into how important HR is to the function of an organization. I learned a lot from him and pursued a career in HR. 

My first job was working as an HR assistant, and there I was responsible for the first contact with employees to hear their concerns and find a solution to any problem they may have. It was there that I quickly realized that I enjoyed working with people. 

What advice would you give someone who is interested in a career in HR? 

If you want to succeed in HR, you need to be a strong communicator and have good reasoning skills. As an HR professional, you’ll need to be able to identify and solve problems in the workplace on a day-to-day basis.

But most importantly, I think that you need to be passionate about HR and human relationships because, while it is a very rewarding career, it can be challenging. If you don’t feel 100% sure about it, you might find a lot of difficulty in your work. 

Human relationships are a key part of your job. How do you connect with your colleagues even when working from home? 

Working on an international team has been a great experience because it offers the opportunity to learn about different cultures, perspectives and points of view. For example, I interview different candidates from LATAM, Europe, and Asia, and when they share their experiences, I try to imagine what it’s like to be from that particular country and understand their point of view. So in that way, working remotely has been a positive and mind-opening experience.

Here at Softensity, we have so many groups on Slack where we’re sharing our families, our lives, our day-to-day issues. We also play different games online together. We especially had fun during the World Cup. Everyone was betting on their teams and being competitive, saying we’re going to win. I think Softensity has a very inclusive work environment where we respect and value diversity. So, it’s great working with different people from different countries. 

How have you grown professionally at Softensity? 

Softensity has provided me with the opportunity to learn and grow in my role. For example, I started as a talent sourcer but I was recently promoted to recruiter. I felt like this was a recognition of my work and dedication, so I’m very grateful for the opportunity to take on more challenges and responsibilities. I feel really valued and appreciated. 

What’s your favorite part of your job?

I think my favorite part is when I find great candidates, like the ones that wouldn’t have been found if it weren’t for hours and hours of scouring and then connecting them with the perfect opportunity. I also really enjoy meeting people and learning about them. It’s rewarding for me to have a job that connects technology with my interest in helping people find the perfect job. I’m excited to continue working as a recruiter and learning new things every day — because you have to keep up with the latest in the IT industry.